John Gross

John Gross has served as the Administrator for the Shea Ear Clinic since April, 2001. He is directly responsible for the day-to-day operations and financial oversight of the practice, including the ambulatory surgery center, the hearing aid business and all ancillary divisions. Mr. Gross previously served as a senior analyst in the healthcare management consulting branch of Deloitte & Touche and as Chief Financial Officer of Pointe Coupee General Hospital. Mr. Gross earned his Accounting degree from Louisiana State University in 1983 and is a Fellow of the Healthcare Financial Management Association. He has over 25 years of healthcare finance and administrative experience. He currently serves on the Leadership Council of the Association of Otolaryngology Administrators as the Program Chairperson for their national conference. Additionally, he serves on the Board of Directors for the Memphis Oral School for the Deaf and the Mid-South Chapter of the American Red Cross. He has been recognized as one of Memphis’ annual “Power Players” for the last decade.

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 197 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Everyone is always friendly

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Linda Woodbury, on Google

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Shirley Williams, on Google

I have had some issues with my hearing aids but they have been very helpful to solve the issues. I have had both of them replaced, once each at different times, now both of them are sent off to be replaced.

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Phil Wren, on Google

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Robert DeBerry, on Google

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Ronnie Bonner, on Google

Audiologist was Very knowledgeable and empathetic. Patient and thorough and nice. Made a stressful experience pleasant and a learning experience. Thanks Melissa

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Candi Locz, on Google

Everything great except the wait time.

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Joel Williams, on Google

Phone answered quickly and agent answered question.

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Virginia Burnette, on Google

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George Worsham, on Google

He figured out what was going on with my balance,gave me great therapy tools and diet.Always very pleasant Dr.Shea.Thank you

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Deborah Boyle, on Google

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Perry Hand, on Google

Dr Shea and his staff always listen and are caring. They are all friendly and take time to discuss what is needed

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Eddy Puller, on Google

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Brad Hodges, on Google

Very professional and courtesy

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Sammie M, on Google

Very professional.

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Ira Dudley, on Google

Very professional, friendly, respectful of your time. Upon entering, you are welcomed with a pleasant hello/smile.

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Michael D. Brown, on Google

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walter cummins, on Google

Highly professional hearing and ENT services. I had a very comprehensive exam and thorough explanation from the Doctor.

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Joe Spake, on Google

Very nice and accommodating staff

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J F, on Google

Always a welcoming and supportive environment. The staff and professionals at every level are exceptional. Thank you. Barbara and Bill Nixon

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Barbara Nixon, on Google

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Bob Graham, on Google

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Ernest Lloyd, on Google

Very helpful. And Polite

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Shelia Westbrook, on Google

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Fanatic Lily, on Google

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Willie Moore, on Google