John Gross has served as the Administrator for the Shea Ear Clinic since April, 2001. He is directly responsible for the day-to-day operations and financial oversight of the practice, including the ambulatory surgery center, the hearing aid business and all ancillary divisions. Mr. Gross previously served as a senior analyst in the healthcare management consulting branch of Deloitte & Touche and as Chief Financial Officer of Pointe Coupee General Hospital. Mr. Gross earned his Accounting degree from Louisiana State University in 1983 and is a Fellow of the Healthcare Financial Management Association. He has over 25 years of healthcare finance and administrative experience. He currently serves on the Leadership Council of the Association of Otolaryngology Administrators as the Program Chairperson for their national conference. Additionally, he serves on the Board of Directors for the Memphis Oral School for the Deaf and the Mid-South Chapter of the American Red Cross. He has been recognized as one of Memphis’ annual “Power Players” for the last decade.